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General terms and conditions

Terms and Conditions for Treasurestash

Please read these terms and conditions (“Agreement”) carefully before using www.treasurestash.co.uk (“Site”), operated by Treasurestash (“us,” “we,” or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site.

By accessing or using the Site in any manner, including but not limited to visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by this Agreement.

Contact Information

1. Products, Content, and Specifications

Treasurestash makes all reasonable efforts to accurately display all attributes of our products. The product information provided is accurate to the best of our knowledge at the time of publishing, but we may make changes in information without notice.

The information provided on this Site is suitable only as general information. Please read the instructions and ingredients on the products carefully before using them. The Site will not be responsible for any side effects. Always consult your doctor or pharmacist for advice on your specific treatment needs.

It is your responsibility to ascertain and obey all applicable local laws in regard to the possession, use, and sale of any item purchased from this Site. By placing an order, you agree that the products ordered will be used only in a lawful manner.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We may also require verification of information prior to the acceptance and/or shipment of any order.

2. Intellectual Property

The Site and its original content, features, and functionality are owned by Treasurestash and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3. Use of Site

The design of this Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Site are protected by copyright, trademark, and may not be used except as permitted in these Terms and Conditions or with prior written permission of Treasurestash. All rights reserved. Unauthorized modification, reproduction, or distribution of any content is prohibited.

You may use the Site only for lawful purposes and in accordance with this Agreement, and you agree not to engage in any prohibited activities as outlined in this Agreement.

4. Inappropriate Material

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material or comments that could encourage conduct considered a criminal offense, give rise to civil liability, or otherwise violate any law.

We reserve the right to remove such content immediately and will cooperate with law enforcement authorities or court orders to disclose the identity of individuals posting such materials.

5. User Content

The Site may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”). By posting Content on or through the Site, you grant us the right to use, modify, publicly perform, display, reproduce, and distribute such Content on and through the Site.

Other than personally identifiable information, which is subject to this Site’s Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments, or other communication you transmit or post to this Site (“User Communications”) is considered non-confidential and non-proprietary.

6. Third-Party Links

This Site may contain links to websites not owned, operated, or controlled by Treasurestash. These links are provided solely as a convenience, and accessing these sites is done at your own risk.

Creating or maintaining any link from another website to any page on this Site without our prior written permission is prohibited. Permitted links must comply with applicable laws and regulations.

7. Disclaimers

Your use of this Site is at your own risk. The information, materials, and services provided on or through this Site are provided “as is” without any warranties of any kind. Treasurestash and its affiliates do not guarantee the accuracy or completeness of the information provided.

All products and services purchased on or through this Site are subject only to any applicable warranties of their respective manufacturers, distributors, and suppliers. Treasurestash disclaims all liability for product defect, failure, and misuse, as well as any errors due to technical issues.

8. Delivery, Payments & Shipping

Orders within the UK are delivered within 2–5 business days, excluding public holidays and weekends. Delivery charges are calculated at checkout based on weight and destination.

For international shipping, packages may be subject to customs fees and must comply with the laws of the destination country. Customs charges are the responsibility of the recipient, and Treasurestash bears no responsibility for non-delivery due to unpaid customs charges.

9. Free Gifts

Orders placed with a qualifying spend during a promotional period may be eligible for a free gift, subject to availability. Free gifts are non-transferable, have no cash value, and Treasurestash reserves the right to withhold or modify the gift offer at its discretion.

10. Coupon Codes

Coupon codes are for one-time use, non-transferable, and cannot be exchanged for cash. Terms and conditions for coupon usage are at Treasurestash’s discretion.

11. Refund, Cancellation & Exchange Policy

For defective items, you may be eligible for an exchange, refund, or voucher if the item is returned within 3 days from delivery with proof of purchase. Refunds or exchanges for non-defective, correctly delivered products are not accepted.

For exchanges, a pickup fee applies, and all items must be in original condition with original packaging and accessories.

12. Indemnification

You agree to defend, indemnify, and hold harmless Treasurestash, its affiliates, and service providers from any claims, liabilities, or expenses arising out of your violation of this Agreement or your use of the Site.

13. Limitation of Liability

Treasurestash is not liable for any indirect, special, punitive, incidental, or consequential damages arising from the use or inability to use the Site, even if advised of such damages. Remedies for issues with products or services are limited to those provided by the product manufacturer or as stated in our returns policy.

14. Revisions to Terms and Conditions

Treasurestash reserves the right to alter these terms and conditions. Please check the terms and conditions regularly.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by UK laws. Any action seeking legal relief will be brought in the courts of the UK.

16. Termination

We reserve the right to suspend or terminate your account or use of this Site at any time without notice.